If you take your e-ticket with you on your phone or tablet, do ensure that this is working properly and is adequately charged.You can travel with an e-ticket in three ways: load the e-ticket into the NS app, take it with you on your phone or print it out.So do not forget to bring a valid passport, identity card or driving licence with you. An e-ticket is issued personally, therefore it is only valid in combination with a valid proof of identity.The e-tickets can now be found under the heading ‘My tickets’ in the NS app. You will see two options there for using the e-tickets: ‘Download PDF’ or ‘Load into the NS app on your mobile’.Ĭhoose ‘Load into the NS app on your mobile’ the NS app will open automatically. You will then be taken to an overview page for your order. To load the e-tickets into the NS app, just open this link on your mobile phone. You will also get a confirmation e-mail with a link to your e-tickets. Loading the ticket in the NS appĪfter completing your order, you will receive a link to your e-tickets.
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That e-mail contains a link that lets you download and print your e-tickets at any time. You will also get a confirmation e-mail from us within 15 minutes. If you want to get going right away, load the tickets in the NS app, this is the quickest option. Immediately after completing your order, you will receive a link that lets you download and use the e-tickets. iDeal is available to customers of almost all Dutch banks. Pay safely and reliably via iDeal or a credit card.
Are you buying a train ticket for someone else? Then enter his or her details. It is therefore important that the name and date of birth on the e-ticket exactly matches those on the passenger's proof of identity. Depending on the ticket you buy, you choose the route and day of travel, and choose first or second class Personal informationĪn e-ticket is issued personally, therefore it is only valid in combination with a valid proof of identity (passport, identity card or driving licence). Journey detailsĪfter clicking on ‘Add to cart’, you can enter the details of your journey. You can use this train ticket, printed or in the NS app, to open the gate at the station and then get on to the train. After that, you can use the e-ticket in two ways: printed out or loaded into the NS app. Enter the journey details and the name(s) of the passenger(s) and then pay for the order by iDEAL or credit card.
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